

| Document Number | Document Name | Last Updated | Version |
| IT-APDEV-PROCESS-0001 | Application Testing | 06/11/1999 | v4 |
| Overview of the testing process for all client applications including Alpha, Bet ... | |||
| IT-APDEV-PROCESS-0002 | New Application Rollouts | 05/17/1999 | v3 |
| This process covers all the steps required and deliverables for shipping complet ... | |||
| IT-APDEV-SOP-0001 | Bug Reporting | 06/11/1999 | v4 |
| Reporting and documenting bugs found during Alpha and Beta testing. ... | |||
| IT-ERP-SOP-0003 | Creating a Standard Sales Order - ERP System Training | 06/15/1999 | v7 |
| Entering a sales order. ... | |||
| IT-ERP-SOP-0004 | Entering Standard Invoices - ERP Training | 05/17/1999 | v3 |
| The XXX Accounts Receivable system helps manage cash flow with the flexibility f ... | |||
| IT-ERP-WI-0005 | Creating Purchase Requisition - Manually | 04/17/1999 | v3 |
| Placing the order into the XXX System for receipt. (This demo procedure shows a ... | |||
| IT-GEN-SOP-0010 | Year 2000 Compliance Testing | 06/18/1999 | |
| Instructions for testing Y2K compliance for software and hardware products. ... | |||
| IT-HELP DESK-WI-0001 | Installing SQL Client Software and Restrac Hire Application | 02/28/1998 | v4 |
| How to install SQL client software and the Restrac Hire application. This proced ... | |||
| IT-HELP DESK-WI-0003 | Installing New Printer Services | 02/28/1999 | v1 |
| How to add new printers to field office networks. [For DEMO purposes -- this pro ... | |||
| IT-NETWORK-Process-0001 | New Facility Network Service Request | 04/17/1999 | v3 |
| Setting up and supporting networks at remote facilities, regional and field offi ... | |||
| IT-NETWORK-SOP-0009 | Processing an Initial Network Setup Request | 02/27/1999 | v1.0 |
| This procedure covers the detail about a process step or phase. ... | |||
| IT-NETWORK-SOP-0010 | Network Vendor Hiring and Coordination | 02/27/1999 | v1.0 |
| This is sample text. This procedure is for demo purposes. ... | |||
| IT-NETWORK-SOP-0012 | Scheduling and Setup New Facility Installations | 02/27/1999 | v1.0 |
| [This document is is intended for demo purpose only. The information it contains ... | |||
| IT-NETWORK-SOP-0013 | Installing a Network for a New Facility | 02/27/1999 | v1.0 |
| This is sample text. This procedure is for demo purposes. ... | |||
| IT-NETWORK-SOP-0014 | Network User and System Administrator Training | 02/27/1999 | v1.0 |
| This is sample text. This procedure is for demo purposes. ... | |||
| IT-NETWORK-SOP-0015 | Providing Ongoing Training and Support | 02/27/1999 | v1.0 |
| How to provide ongoing training and technical support to end users. [This docume ... | |||
| IT-NETWORK-WI-0002 | Setting Up a New Network User | 04/17/1999 | v3 |
| [This document is is intended for demo purpose only. The information it contains ... | |||
| IT-NETWORK-WI-0004 | Powering Down the Department Server | 10/19/1996 | 2.0 |
| If you are the last one if the department in the evening or on the weekend, you ... | |||
| IT-NETWORK-WI-0006 | Setting NT Security Permissions | 04/17/1999 | v3 |
| [This document is is intended for demo purpose only. The information it contains ... | |||
| IT-OPER-SOP-0003 | Daily Operations Meeting Procedures | 02/27/1999 | v1.0 |
| This procedures covers the steps for pre-meeting work that is required to effect ... | |||
| IT-OPER-SOP-0006 | Making Daily Backups | 02/27/1999 | v1.0 |
| This procedures covers the steps for making nightly backups of all network serve ... | |||
| IT-OPER-SOP-0007 | Data Recovery Procedure | 02/27/1999 | v1.0 |
| This procedures covers the steps for recovering data from the SPX backup system. ... | |||
| IT-OPER-WI-0001 | Configuring Internet Mail | 04/17/1999 | v3 |
| Configuring a workstation for Internet Mail. (This example shows a simple work i ... | |||
| IT-TRAIN-PROC-0001 | Managing Document Revisions with ProcedureWRITE | 02/24/1999 | (1) |
| You can easily track, store, and archive prior document versions with ProcedureW ... | |||