File Name
|
| ADMIN-WI-0001 | How to Use the Phone System | 00000296.htm |
| CUST SVC-Policy-0001 | Invoicing Terms Policy | 00000358.htm |
| CUST SVC-Policy-0002 | Backorder Policy | 00000359.htm |
| CUST SVC-Policy-0003 | Approved Carriers Policy | 00000360.htm |
| CUST SVC-Policy-0004 | Collection Policy | 00000361.htm |
| CUST SVC-Policy-0005 | Hours of Operation | 00000362.htm |
| CUST SVC-Policy-0006 | Credit Card Acceptance Policy | 00000363.htm |
| CUST SVC-WI-0001 | How to Check Current Pricing | 00000393.htm |
| SHIPPING-WI-0001 | How to Ship an Order | 00000394.htm |
| ACCT-WI-0002 | How to Issue an Invoice | 00000395.htm |
| CUST SVC-Process-0000 | Filling Customer Orders | 00000398.htm |
| CUST SVC-JOB-0003 | Customer Service Representative | 00000400.htm |
| CUST SVC-JOB-0004 | Customer Service Supervisor | 00000401.htm |
| CUST SVC-Policy-0008 | Timely Shipping Policy | 00000405.htm |
| CUST SVC-Policy-0009 | Customer Service | 00000406.htm |
| INV CTRL-SOP-0001 | Assembling Orders from Inventory | 00000407.htm |
| ACCT-SOP-0003 | Collecting Accounts Receivable | 00000408.htm |
| CUST SVC-WI-0002 | How to Complete and Submit Order Forms | 00000410.htm |
| CUST SVC-SOP-0001 | Taking Phone Orders | 00000411.htm |
| CUST SVC-Policy-0007 | Product Pricing | 00000412.htm |
| CUST SVC-453.v2 | Tracing Lost Payments | 00000478.htm |
| 1 | Customer Service (Procedures Only) | cust.htm |
| 4 | Job Descriptions | subindex.htm |
|
