Product Pricing |
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| Policy | |
| Document #: CUST SVC-Policy-0007 | Version #: v2 |
| Document Owner: C. Benjamin | Date of Last Update: 06/28/1999 |
| Written By: Marketing | Status: None |
General Description | ||
| Description: |
Product prices and promotional prices are set by the Marketing Department. Under no circumstances are price quotations to be sent or orders taken that deviate from the standard Price List or whatever promotional pricing is in place. All customers should be charged the same price with the exception of Government and Educational institutions. See below. Distributors may not charge a price higher than the price listed on the standard Price List. | |
| Purpose: | It is important that customers all be charged a fair and equal price. | |
| Scope: | Government and educational institutions receive a 10% discount off the standard price. | |
| Responsibility: |
Customer Service Rep
Customer Service Supervisor Outside Sales Representatives Product Distributors | |
| Departments/Areas: | All Departments | |
| General Graphic: |
Standard Price List
 Click to present multimedia data
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Requirements | ||
| Approvals: | Any deviations from standard pricing on any quotation must be approved by the Vice President of Marketing. | |
| Relevant Knowledge: | How to access Standard Price List | |
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Performance Evaluation | ||
| Desired Outcome: | All customers are treated equally and fairly. | |
| Consequences: |
Performance Review Notice Write Up
Repeat violations may result in job termination. | |
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Records | ||
| Customer Order Form | ||
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Retention Period:5 years
Responsible:Accounting | ||
| Pricing Bulletins | ||
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Retention Period:5 years
Responsible:Marketing | ||
| Promotion Terms | ||
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Retention Period:5 years
Responsible:Marketing | ||
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Document Control | ||
Revision History | ||
| Ver. v2 |
10/27/1998 Records added. 06/28/1999 Added link to revised Price List. | |
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